Shipping Policy

At Shahana Collections, we strive to deliver your orders quickly and securely. Below, you’ll find detailed information about our shipping process, including timelines, costs, and terms.

Shipping Destinations:

We ship our products to customers domestically (All 0ver Pakistan). Please note that shipping availability may vary based on your location.

Processing Time:

• Order Processing: Orders are typically processed within 3-5 business days after payment confirmation.

• Business Days: Monday to Saturday, excluding holidays.

• Delays: During peak seasons or promotional periods, processing times may be slightly extended.

Shipping Methods and Costs:

We offer multiple shipping options to meet your needs:

1. Standard Shipping:

• Estimated delivery: 5-7 business days.

• Cost: Calculated at checkout based on location and order weight.

2. Express Shipping:

• Estimated delivery: 3-4 business days.

• Cost: Calculated at checkout.

3. Free Shipping:

• Available for orders above a specified amount. (Details will be mentioned during promotions.)

Order Tracking:

• Once your order is shipped, you will receive a confirmation email with a tracking number.

• Use the tracking number to monitor your shipment’s progress.

If you experience any issues with tracking, please contact us at [shahanacollections1@gmail.com] or call us at +92 328 0294898.

Customs and Duties (For International Orders):

• There are no Taxes or other Extra Charges on orders All over Pakistan.

Shipping Restrictions:

• We do not ship to P.O. boxes or APO/FPO addresses.

• Some remote areas may experience additional delivery time.

Undeliverable Packages:

If a package is returned to us due to an incorrect address or failure to collect, we will contact you to arrange re-shipment. Additional shipping charges may apply.

Lost or Damaged Packages:

• In the rare event your package is lost or damaged during transit, please notify us immediately.

• We will work with the shipping carrier to resolve the issue and may offer a replacement or refund as appropriate.

Thank you for choosing Shahana Collections. If you have any further questions about our shipping policy, please don’t hesitate to contact us. We’re here to assist you!